Have Questions? We're Here to Help!

Whether you’re curious about our mortgage calculators, need assistance with your purchase, or have any other inquiries, feel free to reach out. We’d love to hear from you!

Our team is available Monday through Friday from 4 AM to 12 PM EST (Eastern Standard Time). You can expect a response within 24-48 hours. Please note that response times may vary depending on inquiry volume.

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Your privacy is important to us. The information you provide will only be used to respond to your inquiry and will not be shared with third parties. For more details, please review our Privacy Policy.

Frequently Asked Questions

Top Questions
How do I access my purchase?

As soon as you complete your purchase, you'll receive an email with a download link (check your spam or promotions folder if needed!). The calculators are in Excel format and compatible with both Mac and Windows.

Is there a recurring fee for the calculators?

Not at all! Our calculators are a one-time purchase with no hidden fees or subscriptions.

Can I customize the calculators?

Yes! You can add your logo, branding, and contact details for business use. Need something extra? Contact us for a custom quote.

Features and Compatibility
Can I use the calculators with my clients?

Absolutely! You can share the results generated by the calculators with your clients. Just remember, the calculators themselves cannot be sold, shared, or redistributed.

Do the calculators include updates for the latest mortgage regulations?

Yes, we ensure all calculators are up-to-date with the latest industry standards and regulations.

Pricing and Payment
Do you offer discounts for bulk purchases?

Yes, we do! If you're purchasing multiple calculators, contact us directly for a custom quote.

Refunds and Support
What if I experience problems with my calculator?

No problem! Just reach out to us via the contact form on this page. Attach screenshots or files, and we'll resolve the issue quickly.

Do you offer refunds?

Due to the digital nature of our products, refunds aren’t available. However, if you have any issues, let us know, and we’ll work hard to make things right.

Free Calculator
What’s included in the free mortgage calculator?

The free version handles basic mortgage calculations, like monthly payments and tax breakdowns, to get you started quickly.

Can I upgrade the free calculator to a paid version?

Yes, you can! Upgrade to an advanced paid version anytime for more features and functionality.

Custom Requests
Can I request a custom calculator?

Of course! We can create calculators tailored to your unique needs. Just reach out, and we’ll work together to make it happen.

Still have questions? Reach out using the form above or email us at support@firdigisolutions.com.

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